Plan Your Visit
FAQs
Have a question about your visit?
Check our frequently asked questions to find the answer. Please contact us if you can’t find what you’re looking for.
Pre-Visit Information
We do advise pre-booking to guarantee your visit at our busier times of the year, for example, during our special events. At other times, you’re welcome to pre-book your visit and we also accept walk ins.
Prices vary depending on the time of year you choose to visit. To find out prices for a specific date, click here to check availability for the date you would like to visit on our booking system.
We’re usually open from 10.30am – 5.30pm Monday to Friday (during term time) and 10.00am – 5.30pm (during weekends & in school holidays), however our opening hours depend on the season. For more information, click here.
You’re able to drive to us or get a taxi, there’s plenty of free car parking spaces too. Please note, we are not on any bus route. Visit our directions page for more information.
No, we are a totally cashless site so are unable to accept cash on-site.
On The Day
All of our attractions are open all year round, apart from the Beach which is open from March – October, and our Indoor Playbarn which is open from February Half Term – October Half Term. Our Indoor Playbarn opens from 11am – 3pm during term time weekdays and 10am – 5pm during weekends and school holidays.
The facilities you’ll find during your visit are toilets with disabled access, four catering venues, baby changing and free coach and car parking.
Yes, there is plenty of free parking for cars, coaches and buses.
Yes, we have several fantastic options. The Trough Café and Piggy Pizza Parlour are open all year round. The Ice Cream Parlour and Beach Café are open during weekends and school holidays. Find out more here.
Yes, you’re more than welcome to bring a picnic – there’s plenty of seating available to enjoy a bite to eat with outside picnic benches for sunny days and undercover eating areas for less accommodating weather.
Health & Safety
We can provide a free familiarisation visit to complete your own risk assessments.
Yes, there are first aiders on site at all times.
We have many hand washing stations, with child friendly signs to locate them.